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Legal & Compliance — Kansencollectie Pty Ltd

Terms, consumer rights and policies governing UI/UX design services in Netherlands.

Overview & Governing Law

Kansencollectie Pty Ltd (ABN: 89 123 456 789) provides UI and UX design services across Netherlands. These legal terms are governed by the laws of Victoria, Netherlands and the Netherlandsn Consumer Law (ACL) where applicable.

Office compliance
Quick facts
ABN: 89 123 456 789
ACN / Registration: VIC
Governing law: Victoria, Netherlands

Terms of Service

Kansencollectie delivers UI/UX design and related assets as scoped in each written proposal. Timelines, milestones and deliverables are defined per project. Additional work beyond scope may incur extra fees.

Quotes are valid for the period stated. Payments are typically upfront deposit + staged invoices. All prices shown exclude GST unless specified. Late payments may incur interest where permitted by law.

Unless otherwise agreed, Kansencollectie retains copyright in source files until final payment. On payment, client receives a license to use delivered assets for agreed purposes. Third-party assets remain subject to their licences.

To the fullest extent permitted by law, Kansencollectie's liability is limited to the fees paid for the specific service. Statutory consumer guarantees under the ACL apply and are not limited where inconsistent with law.

Either party may terminate as set out in the project agreement. Refunds for deposits are handled per agreement and consumer law. Fees for work completed up to termination remain payable.
Director face
Director: Alex Morgan
Kansencollectie Pty Ltd

Privacy & Data Handling

We comply with the Netherlandsn Privacy Act 1988 for personal information collected in Netherlands. For detailed practices, see ourPrivacy Policy.

  • Data collected: contact details, project files, usage analytics.
  • Purpose: service delivery, billing, support and improvement.
  • Storage: data is stored securely, retention periods depend on project and legal requirements.
  • Third parties: we may use hosting, analytics and subcontractors; we require them to protect personal data.

Complaints & Dispute Resolution

We aim to resolve concerns promptly. If you have a complaint:

  1. Contact our team by email:kansencollectie@outlook.comor phone:+31647281935.
  2. If unresolved within 14 days, escalate to the director at the registered address.
  3. External options: dispute resolution bodies such as the Netherlandsn Small Business and Family Enterprise Ombudsman or relevant state tribunals.
Dispute resolution

Refunds, Cancellations & Consumer Guarantees

Refund eligibility is assessed per project and in line with the ACL. Consumer guarantees apply for goods and services supplied to consumers. Our standard approach:

  • Change of mind: refunds at discretion where work hasn't commenced or costs can be recovered.
  • Faulty delivery: we will remedy or refund where a service fails to meet agreed standards.
  • Cancellation by client: fees for work performed up to cancellation remain payable.

Accessibility, Copyright & External Links

We strive for accessible deliverables and compliance with WCAG where specified in scope. All design assets are copyrighted; unauthorised use is prohibited. External links are provided for reference and Kansencollectie is not responsible for third-party content.

TopicReference
Netherlandsn Consumer LawCompetition & Consumer Act 2010
PrivacyPrivacy Act 1988
Electronic TransactionsElectronic Transactions Act (Cth/State)

Contact for Legal Notices

Send legal notices to:

Kansencollectie Pty Ltd
Herengracht 120
1015 BT Amsterdam, Netherlands
Email:kansencollectie@outlook.com
Phone:+31647281935
Effective date: 1 Jan 2026. We may update these terms; material changes will be posted on this page.